For the Retail Specialist
Multipurpose Mobile PC Solutions for Every Retail Application
Panasonic TOUGHBOOK takes multifunctional performance to new levels.
Whether on the shop floor and in dining areas, or outdoors and in warehouses, TOUGHBOOK devices are the perfect tools for the Retail sector.
Our complete range is designed to help retailers deliver the omni-channel customer experience that sets successful businesses apart.
With TOUGHBOOK devices and software, your employees can create an integrated, seamless series of interactions and touchpoints, combining the physical retail world with its digital online counterpart.
"Previous Panasonic devices had served us well and we had no hesitation in partnering with Panasonic for this new roll-out."*
Dave Wood, Implementation Development Manager
Ocado
*From the Ocado FZ-M1 Case Study
Deliver maximum convenience, engagement and service to every store or restaurant visitor, with TOUGHBOOK Retail technology.
Retail companies look to TOUGHBOOK when they require:
- Access to real-time information
Providing customers with in-depth product details and maximising upsell opportunities at the point of service. - A sturdy but lightweight mobile device
Ergonomic yet rugged enough to face demanding in-store and warehouse environments. - The ability to manage multiple applications from a single device
Thanks to a long battery life, integrated barcode readers, and full use of the Windows or Android OS, among other features.
Faster-than-Fast Food
There are few environments where the need for instant, efficient and flexible customer service is more critical than in a quick-service restaurant. Whether behind the service desk or on the move between tables, the adaptable and responsive tech with TOUGHBOOK is invaluable.
Deliver multiple services using just one device – from ordering and providing menu information, to managing inventory, taking booking enquiries, and more.
Use high-visibility touchscreens and digitiser pens to create a simpler process for mobile staff and customers alike.
Take advantage of lightweight designs and world-class connectivity to take orders on the shop floor when long queues are forming, eliminating waiting-time frustrations and maintaining a steady customer flow.
Supercharged Supermarkets
Supporting supermarket operations is no easy task. Pricing and promotions are constantly changing, products must be meticulously managed and high-quality customer service is paramount. With TOUGHBOOK, your staff will have all the support and information they need in the palm of their hand.
- Integrate your online presence with your store-front services, with access to real-time updates and information.
- Boost revenue with assisted selling: informed staff can provide customers with an up-close guide to products and offers, building loyalty and encouraging regular and greater purchases from your brand.
- Enhance your stock management with in-built barcode readers, real-time connectivity, and communication with back-office ordering systems and point-of-sale terminals.
Future Ready Retail
Integrating with your digital signage solutions and sales management systems, TOUGHBOOK rugged tablets and handhelds can support every aspect of your business: from delivery taking and inventory management, through to point-of-sale and promotions.
- Guide customers through electronic catalogues, with interactive features and in-depth product guides to arm them with the right information to make decisions, leading to larger – and repeated – purchases.
- Empower your staff to give customers the accurate, instant support they’re looking for – wherever they are in your store.
- TOUGHBOOK integrated barcode readers, exceptional connectivity and superior battery life mean you can share inventory details in real-time, for more efficient stock management.
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Key Information
View all Case Studies 
Ocado Case Study
Panasonic delivers the latest rugged tablet and docking solution to technology-leading online supermarket Ocado.
Bright House Case Study
Bright House equips Customer Advisers with Panasonic TOUGHBOOK tablets to improve service and efficiency.
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Omnichannel retail steps get it right
For years now, big-name retailers looking to establish themselves in the world of omnichannel retail have spent time, effort and astronomical budgets on understanding, targeting and reaching out to millennials
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