Panasonic TOUGHBOOK Smart Service | Real-Time Device Analytics Software
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  • TOUGHBOOK SMART SERVICE

    Operational intelligence. Mastered
    Powered by B2M Solutions

    Analytics. Insight. Results.

     

    TOUGHBOOK Smart Service captures, analyses, stores and reports on the health and behaviour of your mobile device.

    Thanks to this scalable, cloud-based SaaS solution,
    you’ll have access to a whole host of real-time
    insights including:

    So, what does this mean for your operations?

    • Significantly improved workforce efficiency
    • Reduced costs
    • Minimised disruptions 
    • Maximised ROI
    • Improved customer satisfaction
    • Optimised device utilisation 

    TOUGHBOOK Smart Service
    can be easily incorporated
    onto most TOUGHBOOK devices at any time during the device's lifecycle

     

    TOUGHBOOK Smart Service
    doesn’t interfere with
    other device applications
    or affect battery usage.

    A closer look

    Identify utilisation improvements

    Pinpoint devices that are being under-utilised and redeploy to other parts of your organisation. Gain a deeper understanding of the applications being used most, and their affect on device performance and worker productivity. 

    •    Full-status visibility of each and every device in your fleet
    •    Vital performance analytics 

    Put an end to unexpected bills 

    Identify high-usage data areas, heavy users and demanding applications to optimise device performance and reduce heavy data coverage costs. 

    •    Monitor WLAN activity 
    •    Track mobile data usage

     

    Boost productivity 

    Diagnose root causes of any issues that impact on efficiency, correct problems as they happen, and determine the effectiveness of any corrective action thanks to real-time operational insights. 
     
    •    Alerts for device disruptions and reboots
    •    Identify connectivity issues
    •    Isolation of device versus user issues

    Avoid disruptive and costly downtime

    Determine the root causes of rapid battery discharges and proactively resolve battery issues to avoid unplanned, disruptive and costly downtime that impacts on productivity. 

    •    Monitor battery performance 
    •    Record charging cycles
    •    Predict life expectancy 

     

    And there’s more…

    While you have the complete freedom to manage your device yourself, TOUGHBOOK Smart Service is also available as a fully-managed Panasonic solution, saving you valuable time and resources.

     

    TOUGHBOOK Smart Service is compatible with
    any mobile device management or enterprise
    mobility management solution.

     

     

     

     

     

     

    Discover how your business can make more informed decisions,
    take faster action, and measure results in powerful new ways.

    Contact us

    Download brochure

     

     

     

    Contact sales